Terms & Conditions

Terms and Conditions


"Conditions" means these terms and conditions:

"Personal Information" means any personal details provided by you via the Website;

"User(s)" means (a) user(s) of the Website either collectively or individually, as the context requires;

"We/us/our" means SIIREN.CO.UK,

"Website" means the website located at WWW.SIIREN.CO.UK or any subsequent URL which may replace it; "You/your" means you as a user of the Website.


Terms and conditions


We will provide you with access to the Website in accordance with these Conditions.



2.1 You:

2.1.1 agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;

2.1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, Trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;

2.1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;

2.1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;

2.1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);

2.1.6 agree that in the event that you have any right, claim or action against any users arising out of that User's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.



3.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your PC or Internet access account.



4.1 We reserve the right to:

4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

4.1.2 change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

4.2.1 offer a credit note in lieu of faulty or missing item's where a direct replacement is not possible, or at our own discretion. We will provide a discount code for the amount that is outstanding which can then be used on future purchases.

4.2.2 refuse to accept or extend any credit note or any such credit that is presented to us after 6 months of being originally issued. Any credit note issued expires after this 6 month period and is automatically deemed void and is no longer eligible for the amount indicated. It is your responsibility to ensure any credit note is used within this period.

4.3 Alter or change our terms of delivery for any order made with us due to circumstances beyond our control. This includes, but is not limited too, delivery dates, times or locations due to late shipments, incorrect stock or missed fulfilments by a third party courier or logistics company.

4.4 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

4.5.1 Refuse to accept any gift voucher that has not used within 24 months of purchase. All gift vouchers must be used within 24 months of their original issue date.

4.5.2 We will not accept liability for any lost, stolen or damaged gift vouchers.



In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.



We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).



7.1 We respect your personal information and undertake to comply with applicable UK Data Protection legislation from time to time in place.

7.2 You should be aware that:

7.2.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and

7.3 We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.

7.4 Please view our Privacy Policy, which forms part of these Conditions.


8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.

8.2 The Website is Copyright, SIIREN.CO.UK All rights reserved.



9.1 You may send us notices under or in connection with these Conditions:

9.2 by email to : sales@siiren.co.uk

9.2 As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement from us, which will be sent within 3 working days of our receipt and should be retained by you.



10.1 While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.

10.2 The Website is provided on an "as is" and "as available" basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.

10.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf (including free software downloads) are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.

10.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under law.

10.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.

10.6 We will not be liable in contract or otherwise if you incur loss or damage connecting to the Website through a third party's hyper-text link.

10.7 We will not be liable, in contract, (including, without limitation,negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:

10.7.1 any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

10.7.2 any loss of goodwill or reputation; or

10.7.3 any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.

10.8 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.



If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.



Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.



Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.



These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that,in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made are presentation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.

15 LAW

The Conditions will be exclusively governed by and construed in accordance with the laws of whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. If you buy from us over the Internet, you are entering into a legally binding contract - we are an English company, and trade under English law; prices are inclusive of VAT at the current rate of 17.5%



By accessing, browsing and using The Company Site, The Customer acknowledges that The Customer has read, understood, and agreed to be bound by these terms and to comply with all applicable laws. If The Customer does not agree to these terms, The Customer should not use this Site. The material provided on this Site is protected by law, including international treaties. This Site, either in part or in full, may not be reproduced, without prior, written approval. The laws of the United Kingdom govern any matter relating to, the use of this Site and the materials contained herein.



This Privacy Statement may be updated from time to time, so please ensure that you read it carefully each time you supply any data to us.

We're committed to keeping your customer data confidential and will process any information you give us in accordance with the Data Protection Act 1998.

We will only pass your address details to our shipper purely for the purpose of delivering your goods. The Data Protection Act 1998 states that personal data must be processed fairly and lawfully. This means you have the right to know how we intend to use your personal data. You can then decide whether you want to provide the information.

We only collect the data you provide to us on this Web site either on the 'CONTACT US SECTION' or when an order is placed. This includes your name, business name if appropriate, address, e-mail address, telephone number, fax number if disclosed, delivery address, and the nature of your enquiry.

In order to give you details of carefully selected products that we believe may interest you, we may ask your permission to e-mail you a regular newsletter.

We may use cookies on this Web site, but only to improve our quality of service - for example to track visits to the site and gauge its popularity, to track which pages you visit to identify things that may be of interest to you and to recognise when you return. Cookies are also necessary to remember the contents of your basket during your visit.

Important Terms for Trade Customers


At Siiren, we offer wholesale pricing to resellers and others within the trade (Subject to Application)

We only require a minimum spend of £500.00 + Vat for Qualifying trade orders plus we offer free UK delivery on Trade orders.

If you would like to benefit from our wholesale pricing structure please complete the Trade registration form, including your Company Name, email address and Telephone number.

Once completed in full, a member of staff will review your application and email you confirmation accepting you for the wholesale website. On your next visit to our website, simply login with your chosen name and password and you will see our wholesale prices.

A Member of staff may need to contact you for further information to help with your application, so please be sure to complete the application form in full.

10% discount